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Month: April 2017

Your Customer is Your Best Marketer

April 28, 2017 Carolyn Ansley 1 Comment

User generated content (UGC) is one of the most powerful tools available to marketers. The challenge is to leverage it…

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Posted in: Marketing, UGC Filed under: marketing, Trust, UGC, User Generated Content

Why Trust can Transform your Business

April 21, 2017 Carolyn Ansley 2 Comments

Harvard Medical School instructor, author and psychiatrist Joe Shrand M.D. believes trust is the foundation of respect, and respect is the…

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Posted in: Analytics, Trust Filed under: Brand Health, Customer Service, Employee Engagement, Trust

Top 3 Ways to Motivate Millennials (It’s Not More Money)

April 12, 2017 Carolyn Ansley

According to a survey of 335 Canadian companies conducted by Morneau Shepell, 76% of human resource managers cited employee engagement a…

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Posted in: Corporate Social Responsibility, Millennials

The Empathy Edge

April 10, 2017 Carolyn Ansley

According to Clay Christensen products are hired by consumers to do a ‘job’. Products that do the best job win.…

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Posted in: Analytics, Empathy

Was it the ad? Or the brand?

April 6, 2017 Carolyn Ansley

By now you know that PEPSI pulled a controversial big budget ad featuring Kylie Jenner.  In the spot Jenner plays…

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